Case Study - Interactive Employee Journey Experience

There are moments that matter throughout your work experience, such as the first day of a new job, the day you get a promotion or even the day you leave your job. Refinitiv wanted to capture this journey in an innovative way.

Client
Refinitiv / Tonic Agency
Year
Service
Interactive Development, Animation, Technical Direction

Overview

Setting the Scene:

Every career is marked by significant milestones - from the nervous excitement of day one to the pride of your first promotion, and the bittersweet moment of moving on to new challenges. Refinitiv recognized the power of these moments and sought to capture them in a way that would resonate with both potential and current employees.

The Challenge

Refinitiv needed to communicate the depth and breadth of a career journey within their organization. Traditional static content wasnt engaging enough to convey the emotional and professional growth that employees experience. They needed something innovative that would:

  • Showcase key career milestones in an engaging way
  • Allow users to explore different career stages at their own pace
  • Create an emotional connection with the viewer
  • Serve as both a recruitment and onboarding tool

The Solution

We developed an innovative interactive video experience that brings these career moments to life. Shot as a single horizontal tracking shot, the journey follows an employee from their first steps into Refinitiv through various career-defining moments. Key features include:

  • Continuous Tracking Shot
    A seamless horizontal journey that symbolizes career progression, following our subject through various career stages and physical spaces.

  • Interactive Pause Points
    Strategic moments where viewers can pause and dive deeper into specific career stages, complete with detailed information and employee testimonials.

  • Rich Detail Integration
    Carefully choreographed background elements and environmental details that reward careful observation and repeated viewing.

Technical Implementation

The project required sophisticated technical solutions to achieve its creative vision:

  • Interactive Video Control
    Using GSAP 1.16.1 for smooth animations and timeline control, allowing users to pause and explore different career stages with frame-perfect accuracy.

  • Responsive Framework
    Built with Materialize CSS to ensure a consistent experience across all devices and screen sizes, maintaining the impact of the horizontal journey regardless of viewport.

  • Performance Optimization
    Implemented through Cloudflare CDN and strategic use of Google Hosted Libraries and cdnjs for optimal loading times and smooth playback.

  • jQuery Integration
    Utilized jQuery 3.4.1 for robust DOM manipulation and event handling, ensuring smooth interactivity and seamless state management.

Production Process

The production was meticulously planned and executed:

  • Pre-Production
    Extensive storyboarding and location scouting to ensure each career stage would flow naturally into the next.

  • Filming
    Utilized advanced camera rigging for smooth horizontal tracking, with precise choreography of background action and main subject movement.

  • Post-Production
    Careful integration of interactive elements and additional visual information, ensuring they enhanced rather than interrupted the viewing experience.

Results

The interactive journey has exceeded expectations across multiple metrics:

Integration with onboarding process
100%
Increase in engagement with career content
60%
User satisfaction rating
4.5/5
Reduction in onboarding queries
40%

The project has become an integral part of Refinitivs employee experience:

  • Successfully integrated into the onboarding process
  • Used as a powerful recruitment tool
  • Received positive feedback from both new and existing employees
  • Helped reduce onboarding-related queries through better information delivery

The interactive journey has transformed our onboarding process. It gives new employees a clear vision of their potential growth within Refinitiv and has significantly improved engagement.

Refinitiv
Head of Employee Experience

Gallery

Refinitiv platform interface screenshot
Refinitiv data visualization interface
Refinitiv analytics dashboard
Refinitiv interactive features showcase

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